At AlphaSunglasses, our mission is to achieve the highest standards of customer service and industry expertise.
CEO David Bithell says: "We want our customers to be completely happy with any sunglasses purchase, or any glasses repair made at AlphaSunglasses or our sister site AlphaOmega. If any customer has any concern with our service or products they need only contact us and we will do our utmost to put things right. No quibble, no fuss, no charge."
Your statutory rights are not affected by this offer.
At AlphaSunglasses you get free delivery and if you're in the UK no matter what you spend. Order before 3pm and we will do our very best to get your new sunglasses delivered the following day. AlphaSunglasses staff will work hard to deliver your new designer sunglasses order as quickly as possible.
If you are unhappy with your purchase from AlphaSunglasses we offer free returns across the UK for up to 30 days. Returning your sunglasses is easy — simply contact us by phone, email or letter and we will arrange an exchange or a full refund. Our biggest aim is satisfied sunglasses shop customers.
Buy your designer sunglasses from us safe in the knowledge that if they are broken or damaged within six months of purchase we will have them fully repaired free of charge. This offer is in addition to and not a replacement of the manufacturers' existing warranties.
The staff at AlphaOmega are always ready to discuss your order and advise on sunglasses sales. We pride ourselves on customer service, and you can contact us during normal working hours in the following ways: